FREQUENTLY ASKED QUESTIONS
WHAT IS CLOUD COMPUTING?
Cloud computing means storing and accessing data and programs over the Internet instead of your computer’s local hard drive. The cloud is also not about having a dedicated hardware server in residence. With an online connection, cloud computing can be done anywhere, anytime.
HOW DOES CO³'S CLOUD CONNECTION WORK?
Cloud computing uses a powerful remote server located in a very secure location. Your computer, in a remote location, logs in to the Cyber Office³ cloud computer to access your files and your programs using a graphical interface.
WHO CAN ACCESS YOUR CYBER OFFICE³ CLOUD COMPUTER ?
Each remote user has his or her own password. Cyber Office³ will not have access to your cloud computer. No one can access your Cyber Office³ cloud computer but you and your employees.
HOW DO I ACCESS MY PROGRAMS & DATA?
You can access your data from any computer or tablet using an internet connection. By logging in to the cloud, you are accessing the Cyber Office³ cloud computer. The Cyber Office³ cloud computer is your new work space. It will store your programs, internet favorites, documents, and email all in one place. You can access your programs and data by using a Remote Desktop Connection on your computer, smart phone and/or iPad™ (PC & Mac).
HOW DO I ACCESS IT HELP?
Cyber Office³ provides Help Desk manned by professional computer experts.